Langley Location

106–20486 64 Ave
Langley, BC V2Y 1N4

Call Us: (604) 539-8772
North Vancouver Location

160–889 Harbourside Drive
North Vancouver, BC V7P 3S1

Call Us: (604) 980-3977
Excellence in Every Detail

About Us

We are committed to excellence in creating personalized beauty, health, and wellness experiences. Our team of certified professionals combines accredited education with ongoing advanced training to deliver exceptional care.

Guests trust us for knowledgeable, genuine guidance across skincare, massage, salon, and makeup services—along with thoughtful homecare recommendations. Every visit is delivered with warmth and expertise, so you leave feeling exceptional.

Meet the team

Our success is built on Five Pillars:

Passion

Everything we do is driven by genuine care. From the treatments we offer to the way we welcome every guest, our passion for wellness, beauty, and self-care is at the heart of every experience we create.

Accountable

We hold ourselves to the highest standards—always. Our team takes ownership of every detail, ensuring consistency, professionalism, and results you can trust, with every visit.

Education

Wellness is ever-evolving, and so are we. Continuous education allows our team to stay at the forefront of techniques, technology, and treatments—so you receive informed care tailored to your needs.

Consistency

Exceptional experiences shouldn’t be a one-time thing. Our systems, standards, and service ensure every visit delivers the same level of quality, comfort, and results—without compromise.

Integrity

Trust is the foundation of everything we do. We operate with honesty, transparency, and respect, always recommending what’s best for you—not what’s easiest for us.

OUR LOCATIONS

LANGLEY

Contact Us

North Vancouver

Contact Us

Our Policies and Practices

Spa Etiquette

Consideration: To ensure privacy and comfort for all, please avoid bringing small children and keep phones on silent.

Changeroom Preference: Lockers, robes, and sandals are provided upon arrival. Our changerooms include steam baths, dry saunas, private showers, and change areas. These amenities are available pre and post treatment without reservation and are regularly sanitized. Please use them for 5-10 minutes at a time to accommodate others.

Diversity: We welcome all guests and strive to accommodate LGBTQ2S+ community preferences respectfully. Contact us in advance with your changeroom needs.

Promptness: Arrive 20-30 minutes early to prepare for your treatments. Late arrivals may miss part of their session.

Gratuities: Gratuities are appreciated for outstanding service but cannot be paid with gift cards.

Proudly Eco - Friendly

At Spa Utopia Group, we are dedicated to improving our community by investing in environmental initiatives and embracing sustainable practices. Our goal is to continuously move towards a greener future.

We’ve implemented programs to reduce, reuse, and recycle waste at our facilities, and we proudly partner with sustainable, clean beauty brands. For over 20 years, Spa Utopia has been committed to reducing our carbon footprint.

To support these eco-friendly efforts, a $4 environmental fee will be added per person per visit. We sincerely thank you, our guests, for contributing to our green initiatives and helping care for our planet.

Learn More

CANCELLATION POLICY AND FEES

Your treatment times are reserved especially for you. Short Notice Cancellations of less than 48 hours before your first appointment, or No Shows, are subject to a fee of $50 fee per appointment.

We understand there may be times when illness or unforeseen circumstances occur. We kindly ask that you contact us as soon as possible, and we’ll be happy to reschedule with you. Fees do not apply when appointments are rescheduled.

Return Policy

We will be happy to refund your product purchase within 30 days of purchase, see below for refund conditions and exclusions.

Product Return/Exchange Policy

  • Within 30 days of purchase
  • Damaged/defective ~ if opened ~ must be ¾ full or more
  • Skin irritations ~ if opened ~ must be ¾ full or more
  • Unopened ~ in original new condition packaging
  • To original payment type if refund verify with original receipt/Zenoti

Not Accepted:

  • Over 30 days
  • Special orders
  • Brushes/combs
  • Nail polish
  • Used Candles
  • Sale/final sale items (** stamp receipts with FINAL SALE stamp **)

Christmas Season Policy:

  • Products purchased from Nov 1st – Dec 24th can be returned until Jan 31st
  • Purchases made Dec 25th onwards, fall into our regular 30 day policy
 
Awards & Honors

Excellence Recognized
CCA

We’re proud recipients of the Consumer Choice Award for five consecutive years, recognizing Spa Utopia’s commitment to exceptional service, quality care, and guest satisfaction. This honour reflects the trust and loyalty of our community.

Join Us

Become a Member

U Matter Membership

Enjoy your Membership for only $150 per month