These Terms of Service (“Terms”) govern your access to and use of the Spa Utopia website, online booking systems, services, and any related communications (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our Services.

Use of Our Services

You agree to use our Services for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of our Services by others.

You must not misuse our website or systems by knowingly introducing viruses, malware, or other material that is malicious or technologically harmful.

Appointments and Bookings

Appointments may be booked online, by phone, or in person. All bookings are subject to availability and confirmation.

Spa Utopia reserves the right to refuse, cancel, or reschedule appointments at its discretion, including in cases of late arrival, no-shows, or unforeseen circumstances.

Pricing and Payments

All prices are listed in Canadian dollars unless otherwise stated and are subject to change without notice.

Payment is required at the time services are rendered unless otherwise specified. Gift cards, promotions, and packages are subject to their own terms and conditions.

Cancellations and No-Shows

Cancellation and no-show policies may vary by service and location. Clients are responsible for reviewing and complying with the applicable cancellation policy at the time of booking.

Failure to provide sufficient notice of cancellation may result in a cancellation fee or forfeiture of deposit.

Health and Wellness Disclaimer

Spa Utopia provides spa, beauty, and wellness services for relaxation and general wellness purposes only. Our services are not intended to diagnose, treat, cure, or prevent any medical condition.

Clients are responsible for disclosing any relevant health conditions, allergies, or sensitivities prior to receiving services. Spa Utopia is not responsible for adverse reactions resulting from undisclosed conditions.

Intellectual Property

All content on our website, including text, images, logos, trademarks, and design elements, is the property of Spa Utopia or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written consent.

Third-Party Links

Our website may contain links to third-party websites or services. Spa Utopia is not responsible for the content, privacy practices, or terms of use of third-party sites.

Limitation of Liability

To the fullest extent permitted by law, Spa Utopia shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our Services.

Use of our Services is at your own risk.

Indemnification

You agree to indemnify and hold harmless Spa Utopia, its affiliates, employees, contractors, and representatives from any claims, losses, damages, or expenses arising from your breach of these Terms or misuse of the Services.

Changes to These Terms

Spa Utopia may update or revise these Terms at any time without prior notice. Continued use of the Services following changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the applicable laws of Canada.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Contact Details
Email: privacy@360healthandwellness.ca
Mail: The 360 Degrees Health & Wellness Company #206 – 10183 152A Street
Surrey, BC V3R 4H6