Product Return/Exchange Policy
Within 30 days of purchase
Damaged/defective ~ if opened ~ must be ¾ full or more
Skin irritations ~ if opened ~ must be ¾ full or more
Unopened ~ in original new condition packaging
To original payment type if refund
verify with original receipt/Zenoti
Not Accepted:
Over 30 days
Special orders
Brushes/combs
Nail polish
Used Candles
Sale/final sale items (** stamp receipts with FINAL SALE stamp **)
Christmas Season Policy:
Products purchased from Nov 1st – Dec 24th can be returned until Jan 31st
Purchases made Dec 25th onwards, fall into our regular 30 day policy
