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Spa Utopia

Return Policy

We will be happy to refund your product purchase within 30 days of purchase, see below for refund conditions and exclusions.

  • Within 30 days of purchase
  • Unopened, in original new condition packaging
  • Proof of purchase required
  • Refund to original payment type only


Exchange or Store Credit:
  • Within 30 days of purchase
  • Open/used – must be ¾ full or more
  • Proof of purchase required
** No refunds on open/used product **


Returns of Any Type Will Not be Accepted on The Following:
  • Products purchased over 30 days ago
  • Products that have been defaced will not be accepted
  • Special orders
  • Brushes/combs
  • Nail polish
  • Cosmetics/make-up – With the exception of faulty defective packaging (pump issues/leaking etc)
  • Candles
  • Sale items


Christmas Season
  • Products purchased from Nov 1 – Dec 24 2022 can be returned until Jan 31, 2023
  • Purchases made from Dec 25, 2022 onwards fall under our regular 30 day return policy.