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Contact Us: info@spautopia.ca

Spa Utopia

Return Policy

We will be happy to refund your product purchase within 30 days of purchase, see below for refund conditions and exclusions.

Refund:

Within 30 days of purchase
Unopened, in original new condition packaging
Proof of purchase required
Refund to original payment type only.

Exchange or Store Credit:

Within 30 days of purchase
Open/used – must be ¾ full or more
Proof of purchase required

** No refunds on open/used product **

 

Returns of Any Type Will Not be Accepted on The Following:

Products purchased over 30 days ago
Products that have been defaced will not be accepted
Special orders
Brushes/combs
Nail polish
Cosmetics/make-up
With the exception of faulty defective packaging (pump issues/leaking etc)
Candles
Sale items